Privacy Policy

Who we are

INGERIOS SOLUTIONS LLC is a Texas limited liability company based in Irving, TX. We offer marketing, AI automation and eCommerce services, and we sell products through the Ingerios Store and Product Solutions.

Information we collect

Information you give us. When you fill out a form, email us or message us on WhatsApp, we receive what you share: for example your name, email, phone number, business details and your message.

Order information. When you buy from the Ingerios Store, we receive your name, email, phone number, shipping and billing address and the details of your order. Card payments are processed by payment processors through the checkout of our website platform, Squarespace. We don't see or store full card numbers.

Information collected automatically. Our website platform, Squarespace, automatically collects technical information such as your IP address, browser type and the pages you visit, and uses cookies to run the site, keep it secure and measure traffic.

How we use your information

• To reply to your messages and prepare quotes.
• To deliver the services you hire us for.
• To process, ship and support your orders, including returns and refunds.
• To operate, maintain and protect our website.
• To meet legal, tax and accounting obligations.

Emails

We only email you about your messages, quotes and orders (for example, order confirmations and tracking). We don't send marketing emails. If that changes, we'll ask for your consent first and every marketing email will include a way to unsubscribe.

When we share information

We share information only with service providers that help us run the business, and only as needed:

• Squarespace, which hosts our website and store and runs the checkout.
• Payment processors, to process card payments.
• Shipping carriers (USPS, UPS or FedEx), to deliver your order.
• WhatsApp, when you choose to message us there.

We may also share information when the law requires it, or as part of a sale or transfer of the business. We don't sell your personal information.

Cookies

Squarespace uses cookies that are needed for the website and the shopping cart to work, as well as cookies that measure how the site is used. You can block or delete cookies in your browser settings; some parts of the site, such as the cart, may not work without them.

How long we keep information

We keep information for as long as we need it for the purposes above, including to keep order, tax and accounting records required by law. When we no longer need it, we delete it or make it anonymous.

Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we have about you by emailing info@ingerios.com. We'll respond within a reasonable time. We may need to keep some information when the law requires it, for example order records.

Children

Our website is not directed to children under 13, and we don't knowingly collect their information.

Changes to this policy

If we update this policy, we'll change the date at the top of this page.

Contact

Questions about this policy or your information: